Every day, millions of consumers stare at healthcare documents that make no sense to them. The documents can be new patient forms, drug information or even health benefit summaries. These same consumers attempt to have conversations with healthcare providers, only to get lost in the medical terms and phrases. Meanwhile, healthcare providers find it difficult to be as attentive to their patients’ literacy needs because of time constraints. Marblestone’s Health Literacy team aims to eliminate these frustrating consumer and provider experiences by providing plain language materials and helping providers adjust their conversations to less technical audiences.
Helping Healthcare Organizations Thrive
You can also look to us to provide unique and creative approaches to organizational effectiveness. One of our signature offerings is providing a cultural competence assessment for healthcare organizations, and helping the organizations make improvements.
Making Healthcare Culturally Competent
What does it mean to be a culturally competent organization? How culturally competent is your clinical staff whose primary function is patient contact? How would you know that your organization is operating in a culturally competent manner? What’s required to maintain culture competence once it is established? We answer these and other critical questions for healthcare leaders.
Providing the Basics of HIV/AIDS -
HIV/AIDS does not make daily headlines anymore. However, within minority communities, this virus continues to take a significant toll on individuals and families. Marblestone’s team is focused on reducing the impact of this virus through education and training.